Physical Address: Sit Means Sit, Inc. requires a physical address for shipping. PO Boxes are not acceptable. A business address is highly recommended for ease of receipt.
Weather Check: Sit Means Sit, Inc. is not responsible for shipping delays due to inclement weather or natural disaster.
For orders over $100 we recommend purchasing shipping insurance
Some products are shipped direct from our suppliers. Because of this, your order may be split into several shipments with separate tracking numbers.
Five key things you can do to minimize shipping risk:
Select shipping with signature confirmation.
Ship to an address where there is always someone available to receive your merchandise
Make alternate arrangements directly with the carrier if no one will be available to receive your products at the ship-to address
Expedited Shipping Details
You may upgrade your shipping option to any expedited shipping available in your area. Shipping time starts when your package leaves our facility.
Orders received before 12PM PST usually will ship out the same day. Orders after 12 PM. will ship on the following business day; orders placed after 12 PM on Friday will ship on Monday. . We cannot send packages via UPS or Fedex to a PO Box or an APO/FPO address.
Tracking Your Order
Orders can be tracked using the provided tracking information once your order has been processed by the carrier. We also provide an email confirmation with every order that is placed. You can always track orders with one of our representatives by calling 1-866-748-6748 or 702-877-4581.
This shipping policy may be revised at any time
International orders will not be processed.
Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order's arrival. Please allow 15 business days for packages to be delivered before the carrier considers it a lost package. After 15 business days from the ship day, contact our Customer Care Center at 1-866-748-6748 or (702) 877-4581 to resolve any issues.
Please note that we cannot cancel your order after it has been shipped. For assistance with your order, or a Return Authorization, please contact our Customer Care Center at [email protected] or 1-866-748-6748 or (702) 877-4581.
We ship from Las Vegas, NV Monday through Friday. Orders placed before 12 PM PST usually ship out the same day. Typically, orders placed after 12PM PST will ship the following day. Orders placed Friday after 12PM PST will ship the following Monday. Times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable.
You may view the status of your order by logging into your account.